Terms & Conditions

Bookings

• All bookings require a minimum of 2 hours’ notice.

• All bookings must be confirmed before 8:00 PM.

• Urgent bookings (within the hour) will incur a $100 fee.

• After-hour bookings will incur a $150 per hour fee as a courtesy to our team.

• Please note there is a 1.65% surcharge on all card payments.

Changes

• By confirming your booking, you acknowledge and accept LUXIT’s non-refundable cancellation policy.

• Changes to bookings must be made at least 72 hours in advance.

• All booking changes must be made between 7:00 AM and 8:00 PM.

• All booking changes require a minimum of 4 hours’ notice.

• All booking changes will incur a $50 fee.

• If the Artist/Therapist is required to wait, a $150 per hour waiting fee will be incurred.

Cancellation Policy

All bookings are non-refundable. A 20% surcharge will apply for all bookings during Public Holidays. Special rates apply on Christmas Eve, Christmas Day, New Years Eve, New Years Day, Good Friday and Easter Sunday.